28th April 2020
With lockdown restrictions now eased to level 3 we are back on deck with sales and support now fully resuming as usual.
Please note our East Tamaki showroom is currently still closed to the public, but we are shipping orders daily. If you have any questions at all don’t hesitate to contact us.
Evolve Skateboards NZ
24th March 2020
A little good news.
We know a growing number of you rely of electric skateboards for essential transport so we are announcing FREE SHIPPING for orders over $50.
In addition to this we’ve extended our return policy to 30 days to give you greater flexibility and peace of mind.
While we will still be shipping all orders we believe everybody must play their part to avert the worst of the Covid-19 pandemic here in New Zealand. That is why during this Level 4 alert, we will be running a pared-down operation.
Although our showroom will be closed to the public we will still be online to answer any questions via email or online chat. If you do need to phone us there will be one staff member available on Monday, Wednesday and Fridays.
We will also still be making sure we support you by getting all orders out in accordance with government guidelines. This is important to ensure our customers who rely on their board as their only means of transport can still make essential trips as required.
Our dispatch will be run by one staff member who has a range of proactive measures in place to keep both them and your delivery as healthy and safe as possible and our couriers are still operating as per usual and have adjusted safety procedures now in place including contactless delivery.
As always if you have any questions or concerns we’re always here to help.
Evolve Skateboards New Zealand
17th March 2020
Here at Evolve Skateboards New Zealand, we are closely monitoring the Coronavirus situation and taking proactive precautions.
At this point in time, based on the advice from the New Zealand Ministery of Health, we are open for business as usual and will continue to ship our boards and accessories. We are following government guidelines closely, at the same time we have proactively introduced stringent new procedures to protect our customers and the staff while continuing to deliver a high level of customer service and support!
Shipping times will remain the same as stated through our FAQ. We will also keep in close contact with our courier companies and pass on any relevant information.
It is our responsibility to provide a safe environment for our customers and team members. We have modified our in-store hygiene process to help prevent the spread of COVID-19. This information can be found in-store or by contacting our team.
For customers visiting our East Tamaki HQ, if you are feeling unwell or have been in contact with someone with any of the following symptoms, we kindly ask that you reschedule your visit for the future. Symptoms include:
- Flu-like symptoms such as coughing, sore throat and fatigue
- Shortness of breath
We understand that information is changing constantly so we ask that you please watch this space for any updates from our team. Thank you for your patience and understanding during these uncertain times.
Evolve Skateboards NZ
For any questions relating to this information, please contact us here.